The table next to me was very noisy and their children were playing games on their phones at full volume. The manager took notice and comped my meal. That's great guest service.
I just had to write a review about the amazing service and good food that I received at this location for lunch. The part that made this a pleasurable experience was the GM Dave. Great personality. Seemed really invested to ensure that we were having a great experience. He made sure that we were taken care of. Normally, I would not be writing about a lunch visit but his customer service was phenomenal. It was clear that his staff feeds off of his energy because every server and even greeter had great energy. Thank you Dave! You did right by us. We will be back.
Olive Garden is really nice but I rate this visit as 3 stars because of several lapses in the food quality and presentation. After a long day we went at about 8.15 PM last night. The wait staff were really nice and the people are good but here is what why we rate this visit 3 stars. 1) Took more than 15 minutes after the soup to get the breadsticks 2) The salad had a piece of the plastic salad bag in it 3) The minestrone soup was more a garden vegetable soup missing the beans and pasta when they first served it. The people were very nice and fixed the issues we noticed - but these basic quality checks did exist and can be prevented with a little more due diligence while plating.
I don't know why I went again last night. I was hopeful since the last time I was there and ordered eggplant parm that was terrible. This time we ordered fried zucchini. There were three slices on the place and it was raw with Parmesan cheese on it. We sent it back and they insisted we try the zucchini bites which were much better. I ordered the minestrone soup that was so bad I returned it (and they charged me). The salad was bland and I ordered more dressing. The bread is good. So I ate bread and salad for dinner and paid zucchini bites and paid $20. I will never ever go again
I have been coming to this location for several years and while the service and food has always been satisfactory, it has become absolutely exceptional in the last few months since the new General Manager, David started. David is always seen around the restaurant and makes each table feel welcomed with his personal greetings and attention to making sure all aspects of our meal are perfect. Everything about each recent experience at this Olive Garden has been wonderful from our friendly greeting at the door, to our drinks always being delicious and always getting refilled before they empty, and of course the food is delicious. Most recently our server Matty gave us a delightful time while dining with his warm personality and knowledge of the menu, even suggesting which wines would pair well with our entrees! Overall we never leave the Olive Garden in Bridgewater dissatisfied and cannot help but to continue coming back time and time again!
Olive Garden Italian Restaurant is a US Meal Takeaway based in Bridgewater, New Jersey. Olive Garden Italian Restaurant is located at 760 US-202, Bridgewater, NJ 08807, USA.
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